Table 132. Service Request Associate with Solution ASI Fields
Name
|
XML Tag
|
Data Type
|
Length
|
Req.
|
Notes
|
Service Request
|
Service Request
|
|
|
|
Primary integration component.
User key field: SR Number.
|
Account
|
Account
|
DTYPE_TEXT
|
100
|
|
|
Closed Date
|
ClosedDate
|
DTYPE_UTCDATETIME
|
7
|
|
|
Conflict Id
|
ConflictId
|
DTYPE_ID
|
15
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
Contact Account
|
ContactAccount
|
DTYPE_TEXT
|
100
|
|
|
Contact First Name
|
ContactFirstName
|
DTYPE_TEXT
|
50
|
|
|
Contact Last Name
|
ContactLastName
|
DTYPE_TEXT
|
50
|
|
Used for picking a related entity.
|
Created
|
Created
|
DTYPE_DATETIME
|
7
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
Description
|
Description
|
DTYPE_TEXT
|
2000
|
|
|
Id
|
Id
|
DTYPE_ID
|
15
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
Mod Id
|
ModId
|
DTYPE_ID
|
15
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
SR Id
|
SRId
|
DTYPE_ID
|
15
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
SR Number
|
SRNumber
|
DTYPE_TEXT
|
64
|
|
User key field for Service Request.
|
Status
|
Status
|
DTYPE_TEXT
|
30
|
Y
|
Bound by SR_STATUS LOV.
|
Updated
|
Updated
|
DTYPE_DATETIME
|
30
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
Operation
|
Operation
|
DTYPE_TEXT
|
30
|
|
System field.
|
Searchspec
|
Searchspec
|
DTYPE_TEXT
|
250
|
|
System field.
|
Solution SR/PD
|
SolutionSRPD
|
|
|
|
Integration Component.
User key field: Name.
|
Author
|
Author
|
DTYPE_ID
|
15
|
|
|
Conflict Id
|
ConflictId
|
DTYPE_ID
|
15
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
Created
|
Created
|
DTYPE_DATETIME
|
7
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
Created By Name
|
CreatedByName
|
DTYPE_TEXT
|
50
|
|
|
FAQ
|
FAQ
|
DTYPE_TEXT
|
250
|
|
|
Id
|
Id
|
DTYPE_ID
|
15
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
Mod Id
|
ModId
|
DTYPE_ID
|
15
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
Name
|
SolutionName
|
DTYPE_TEXT
|
100
|
Y
|
User key field for Solution SR/PD.
|
SR Comments
|
SRComments
|
DTYPE_TEXT
|
255
|
|
|
Updated
|
Updated
|
DTYPE_DATETIME
|
7
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
Operation
|
Operation
|
DTYPE_TEXT
|
30
|
|
System field.
|
Searchspec
|
Searchspec
|
DTYPE_TEXT
|
250
|
|
System field.
|
