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Running the Siebel Update Server Components

There are two ways to run the Siebel update server components:

Procedures for running the update processes from both within the Siebel application and from the command line. (Whatever procedures you choose to follow, make sure that the D&B Update Manager (D&B) process is complete before you start the D&B Update Manager (Siebel) process.)

NOTE:  If you have just installed the Siebel Server or if you have made changes to the Siebel Name Server, you need to synchronize before running the Siebel update server component. For more information about synchronizing server components, see Siebel Server Administration Guide.

TIP:  If you are going to run the D&B Update Mgr (Multi-task) component, make sure that the maximum number of tasks (MaxTasks parameter) is set correctly to accommodate the number of tasks that you specified in the dnbtask.cfg file. For information about MaxTasks, see Siebel Server Administration Guide.

To run the D&B Update Manager (D&B) server component from within your Siebel application (single task process)

  1. Check the state and mode for the Update Mgr component:
    1. From the application-level menu, choose View > Site Map > Server Administration > Enterprise Configuration.
    2. Click the Enterprise Component Groups view tab.
    3. In the Enterprise Component Groups list, select the Dun and Bradstreet component group.
    4. For the Dun and Bradstreet record, make sure that the state is Enabled.

      If it is not enabled, enable it by clicking the menu button in the Enterprise Component Groups list and clicking Enable Component Group. Then synchronize. For more information on enabling component groups and synchronizing server components, see Siebel Server Administration Guide.

  2. From the Show drop-down list, select Enterprise Operations.
  3. Click the Component Requests view tab.
  4. In the Component Requests list, click New.
  5. In the Component Requests form, in the Component/ Job field, select D&B Update Mgr (D&B). Make sure the Mode is set to Asynchronous.
  6. In the Component Requests form, click the menu button and click Submit Request.
  7. When the D&B Update Mgr (D&B) is done, open the log directory. If there have been problems with the process, there will be a log file, which you should review. The log file is named DNBUpMgrDNB_TaskNumber.log.

To run the D&B Update Manager (D&B) server component from within your Siebel application (multiple task process)

  1. Follow Step 1 to Step 4 in the To run the D&B Update Manager (D&B) server component from within your Siebel application (single task process) procedure.
  2. In the Component Requests form, in the Component/ Job field, select D&B Update Mgr (Multi-task). Make sure the Mode is set to Asynchronous.
  3. In the Component Request Parameters list, add a new record, set the Name field to DNBTaskCode, and in the Value field enter DNB.
  4. If data is being loaded for the first time, add a second new request parameters record, set the Name field to DNBConfigFile and in the Value field enter dnbinitial.sql
  5. In the Component Requests form, click the menu button and click Submit Request.
  6. When the process is done, open the log directory. If there have been problems with the process, there will be a log file, which you should review.

To run the D&B Update Manager (Siebel) server component from within your Siebel application (single task process)

To run the D&B Update Manager (Siebel) server component from within your Siebel application (multiple task process)

  1. Follow Step 1 to Step 4 in the To run the D&B Update Manager (D&B) server component from within your Siebel application (single task process) procedure.
  2. In the Component Requests form, in the Component/ Job field, select D&B Update Mgr (Multi-task). Make sure the Mode is set to Asynchronous.
  3. In the Component Request Parameters list, add a new record, set the Name field to DNBTaskCode and in the Value field enter Siebel.
  4. In the Component Requests form, click the menu button and click Submit Request.
  5. When the process is done, open the log directory. If there have been problems with the process, there will be a log file, which you should review.

To run the D&B Update Manager (D&B) server component from a command line (single or multiple task process)

  1. Log in to the server using Server Manager. Use a command with this format:

    SIEBEL_ROOT\siebsrvr\bin\>srvrmgr /g gateway /e enterprise_name /u db_username /p password /s siebserver

    Examples:

    >srvrmgr /g evlab6 /e siebel /u sadmin /p sadmin /s evlab6

    >srvrmgr /g smte420s053:2321 /e siebel /u sadmin /p sadmin /s smte420s053

  2. At the srvrmgr prompt, enter one of the following commands:
  3. During the DNBUpMgrDNB or DNBUpMgrMultiTask server process, monitor the status by entering the list task command:

    list task for comp DNB%

  4. When the D&B Update Mgr (D&B) or D&B Update Mgr (Multi-task) server process is finished, open the log directory. If there have been problems with the process, there will be a log file, which you should review. The log files are named DNBUpMgrDNB_TaskNumber.log or DNBUpMgrMultiTask_TaskNumber.log.

To run the D&B Update Manager (Siebel) server component from a command line (single or multiple task process)


 Applications Administration Guide
 Published: 09 September 2004