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Field Mappings for Configuration of D&B Integration
This section provides field mapping information for three types of D&B integration processes:
- Field Mapping for the D&B Update Manager Process
- Field Mapping for D&B Real-Time Updates
- Field Mapping for Account Promotion and Prospect Lists
Field Mapping for the D&B Update Manager Process
D&B Update Manager (D&B) server component. For the table mapping for the D&B Update Manager (D&B) component, examine the appropriate tables (Figure 19) using Siebel Tools. The default field mappings can be determined by examining the UPDATE_DNB* sections of the RTI configuration file (dnbmaps.sql or dnbmaps.tsq).
D&B Update Manager (Siebel) server component. When the D&B Update Manager (Siebel) server component is run (Figure 20), the fields listed in Table 33, Table 34, and Table 35 are mapped. The field mappings can also be determined by examining the UPDATE_SIEBEL* sections of the RTI configuration file.
For information about changing these default mappings, see Update Server Process Configuration.
The S_PRSP_CONTACT table contains information about the D&B contacts such as the name of the CEO and various company executives. D&B provides up to four contacts per D&B account.
The S_DNB_ORG_SIC table contains the Standard Industrial Classification (SIC) code developed by the US Government. The code is assigned to businesses and other organizations by classifying and subdividing the activity performed by that establishment at that location. D&B provides up to six SICs per D&B account. In the D&B Update Manager process, the primary SIC code is mapped to the S_INDUST table and all SIC codes are mapped to the S_ORG_INDUST table.
Table 36 describes how address and contact information is updated by the D&B Update Manager (Siebel) process.
Field Mapping for D&B Real-Time Updates
When you purchase account information through the D&B Web site using the D&B real-time search and update feature in the Siebel application, certain fields in the Siebel business components are populated. These fields are a subset of the fields that are populated by the D&B Update Manager (D&B) server component. For example, D&B does not provide the contact first, last, and middle names fields in the real-time update.
Table 37 lists the fields that may be populated or updated when you purchase account information using the D&B real-time search and update feature.
Field Mapping for Account Promotion and Prospect Lists
When end users promote D&B accounts or create prospect lists from the D&B screen, fields in the DNB Account and DNB Contact business components are mapped to fields in other business components. These maps are listed in Table 38 and can be viewed in detail in the Business Component User Properties window of Siebel Tools.
For information about promoting accounts and creating prospect lists, see Siebel Sales User Guide.
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Applications Administration Guide Published: 09 September 2004 |