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Siebel eAutomotive Guide > Working with Dealers > End-User Procedures >

Tracking Dealer Sales and Service Information

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For each dealer, end users can track information about which vehicle makes are sold or serviced and the hours of operation for its sales and service departments.

To add a make to a dealer

Navigate to the Dealers screen.
In the Dealers list, select a dealer.
Click the Sales and Service view tab.
From the Show drop-down list, choose Makes.
In the Makes list, click New.
In the Make field, choose a make from the list of values.
Click to check the fields for Sales, Service, or Parts to indicate the availability of these franchises for the selected vehicle make.

To list hours for a dealer

Navigate to the Dealers screen.
In the Dealers list, select a dealer.
Click the Sales and Service view tab.
From the Show drop-down list in the Sales and Service screen, choose Hours.
To specify sales department hours, click the Sales Hours list, or to specify service department hours, click on the Service Hours list.

The next step applies to both the Sales Hours and Service Hours lists.

For each day of the week that the department is open, do the following:
Click New.
Select the Day of the week.
Enter a Start Time and an End Time for the day.

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