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Setting Up Preventive Maintenance

This chapter provides information about standard Siebel eAutomotive functionality for preventive maintenance. Your company's application configuration and business processes may differ from the procedures or business scenarios presented in the following sections.

Application administrators and end users, including service and support center representatives, will manage preventive maintenance procedures frequently in Siebel eAutomotive.

The preventive maintenance engine can automatically generate service requests and activities based on triggers set up for mileage, time intervals, or threshold events.

NOTE:  This chapter is an introduction to preventive maintenance for Siebel eAutomotive. For more information on preventive maintenance and the preventive maintenance engine, see Siebel Field Service Guide.


 Siebel eAutomotive Guide 
 Published: 18 April 2003