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Siebel Business Process Components and Categories
To understand the business process diagrams contained in Siebel Cross-Industry Business Process Reference, it helps to know how the diagrams were created. Each business process was created using a set of user roles and symbols. Each business process fits into one of four levels within a hierarchy of business process diagrams.
Figure 13 shows a sample business process diagram. A sequence of tasks flows from left to right, with each task fitting into one of the diagram's rows. Each row of the diagram represents one role: an individual, group, or system that has certain functional responsibilities and that performs specific tasks during the process. The number of rows in the diagram is determined by the number of roles involved in the process.
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Siebel Business Process Implementation Guide Published: 18 April 2003 |