Siebel Consumer Sector Guide > Account Targeting >

Business Scenarios

These scenarios are examples of workflows performed by a system administrator, key account managers, retail managers, and sales representatives to create lists of target accounts. Your company may follow a different workflow according to its business needs.

The first business scenario presented here illustrates how key account managers can create target lists for use by retail sales representatives. The second business scenario illustrates how retail sales representatives can create and use their own target lists.


 Siebel Consumer Sector Guide 
 Published: 18 April 2003