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Siebel Financial Services Connector for ACORD P&C and Surety Guide > Troubleshooting > Run-Time Event Setup Problems in Workflows >
Workflow is not triggered
Problem
The workflow is not triggered although the event has been configured.
Solution
Verify that the following settings are correct:
- The branch type within the start step of the workflow is correct.
If you have defined a runtime event outside the workflow, the branch type within the start step should be "Default." If you have defined a runtime event inside the workflow (from Workflow Designer), the start step should be "Condition."
- The process name in the Runtime Event Administration view is correct.
For example, a workflow process name is "ACORD Add Auto Policy Outbound workflow," as listed in Table 33.
NOTE: White space is required between "ProcessName" and "ACORD Add Auto Policy Outbound workflow."
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Siebel Financial Services Connector for ACORD P&C and Surety Guide Published: 18 April 2003 |