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Providing Audio During a Distance Learning Session

Audio is an important component of Siebel Distance Learning sessions. Unless you have specifically designed a session for visual transmission only, session attendees need to be able to hear your explanations as you present visual material to them. You may also want to be able to hear the voices of session attendees. The following paragraphs describe two ways to provide this capability.

Telephone conference call. The recommended method of providing audio during most Siebel Distance Learning sessions is to prearrange a telephone conference call that your session attendees can join. Consult your telephone service provider for information about how to schedule and conduct such a call. You can tell attendees about joining the conference call by placing the necessary information in the session description in the Sessions list for the session or by putting the information on the first screen attendees see when they join the session.

Voice Over IP. If session participants (including the instructor) use high-speed network connections to participate in the session, and if participating computers are equipped to send and receive sound, you may find that the built-in Voice Over IP feature of Siebel Distance Learning is adequate for your purposes. When using Voice Over IP, you should always verify ahead of time that it works on your computer.

To use Voice Over IP sound transmission

  1. Choose View > Audio Control.

    2. The Audio Control toolbar appears.

    Click for full size image

  2. Click the Microphone icon when you want to transmit audio to other Distance Learning participants.

    3. Your audio streams continuously to the attendees until you click the Microphone icon again. Only one person should be using the microphone at one time.

  3. Click the Speaker icon when you want to receive audio from other Distance Learning participants.

    4. You receive audio continuously from other Distance Learning participants until you click the Speaker icon again.


 Siebel Distance Learning Guide 
 Published: 18 April 2003