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Setting Up eContent Services

Siebel eContent Services is a news and company information subscription service that is preintegrated with Siebel ERM.

Siebel eContent Services presents personalized external news about selected accounts, competitors, industries, and customizable subscription topics that are most relevant to your business and each individual employee's job. Business news and company profiles are integrated, filtered, and presented in context for each employee and combined with relevant company internal data drawn from the Siebel customer database. Using a process that maps businesses directly to news sources, eContent Services provides only the relevant new for businesses and topics, such as your customers, competitors, prospects, and partners.

This chapter describes the administration procedures necessary to include industry news content in a Siebel application.


 Siebel Employee Relationship Management Administration Guide 
 Published: 18 April 2003