Siebel Employee Relationship Management Administration Guide > Overview of Siebel ERM >

Modules and Options

Many Siebel eBusiness Applications modules can be purchased and used with Siebel ERM. In addition, optional modules specific to Siebel ERM can be purchased to provide enhanced functionality for various business processes.

For information on the optional modules that can be used with Siebel ERM, contact your Siebel sales representative or local Siebel Sales Office.

The exact configuration of Siebel applications screens, views, and fields depends on your company's configuration of the application.

For introductory information on using the Siebel applications standard interface, see Fundamentals and Online Help.

eEvents Management

The Siebel eEvents Management module lets you plan, execute, and evaluate marketing events and set up an eEvents Management Web site where users can learn about and register for events. For more information, see Siebel eEvents Management Guide.

eAdvisor

The eAdvisor application is intended for users who need advice and guidance to configure products, create quotes, or purchase products from Siebel Customer and Partner Application Web sites. For more information, see Siebel Interactive Designer Administration Guide.

eTraining

Siebel eTraining provides a Learning Management System (LMS) for hosting and managing end-user training throughout an organization. Siebel eTraining provides a Course Registration System, Course Catalog, Curriculum Planning, Skills Testing and Certification System as well as a Training Library. A variety of delivery methods are supported, including Web-based, instructor-led, pre-recorded and virtual classroom training. For more information about setting up or managing eTraining, see Siebel eTraining Guide.

Distance Learning and Employee Training

The Siebel Distance Learning module lets users host training sessions, view a list of scheduled training sessions, play recorded presentations, and participate in instructor-led training sessions using corporate intranets or the Internet. For more information, see Siebel Distance Learning Guide.

Siebel eTraining provides a Learning Management System (LMS) for hosting and managing end-user training throughout an organization. Siebel eTraining provides a Course Registration System, Course Catalog, Curriculum Planning, Skills Testing and Certification System as well as a Training Library. For more information, see Siebel eTraining Guide.

Workforce Analytics

Workforce Analytics allows users to analyze, query, send alerts, and report on data using the HelpDesk, Performance Management, and eTraining modules. For more information on Workforce Analytics, see Siebel Analytics User Guide.


 Siebel Employee Relationship Management Administration Guide 
 Published: 18 April 2003