Siebel Field Service Guide > Agreements > Service Administration Screen >

Use Plans View


The Use Plans view describes plans for billing, based on the use of an asset; for example, revolutions, distance traveled, or number of events (clicks). Table 47 describes the check box in this view.

Table 47.  Selected Item on the Use Plans View
Item
Description

Plan Details Subview

The Plan Details view records the products covered by the use plan. Table 48 describes the check box on this view.

Table 48.  Selected Item on the Plan Details Subview
Item
Description
Commit
Converts this record to read-only status.
Selecting this check box also makes the fields described in Pricing Subview read-only.

Pricing Subview

The Pricing subview defines the price structure of each product in the selected use plan. Enter a record for each range of measurement. The Pricing view allows tiered pricing; for example:

Usage Range (Miles)
Price per Mile
0-100
$0.25
101-500
$0.30
501-1,000
$0.35
Over 1,000
$0.40

Table 49 describes the items on the Pricing view.

Table 49.  Selected Items on the Pricing View
Item
Description
From
Lowest value of a measurement for this pricing record.
Rollback
Provides discounted pricing for higher usage. Selecting Rollback on a specific tier causes the record's price to override the prices for all lower tiers. In the previous example (see Pricing Subview), a Rollback flag set for the tier labelled Over 1,000 would result in all miles billed at the rate of $0.40 per mile, if the usage reaches this tier during the specified time period.
Units
Provides the following selections:
  • Per Count. Charges the amount specified in the Amount field for each unit of measure; for example, $0.50 per mile.
  • Total. Charges the amount specified in the Amount field for the total measurement interval (From and To fields); for example, $15 for 0 to 100 miles (100 miles total).

NOTE:  To set up aggregate rather than tiered pricing, choose Absolute for the Use Plan Bill Method field. This supplies a cumulative reading, starting from the beginning of the plan. See Product Measurements View.


 Siebel Field Service Guide 
 Published: 21 April 2003