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Asset Serialization

Not every asset requires a serial number. If an asset requires a serial number, it is known as serialized.

If an asset is serialized, then a serial number is required for all movements and transactions for this asset, including the following:

For all inventory transactions involving serialized products, an asset is considered equivalent to one part (quantity = 1).

If a product is serialized (see Product Field Service Details View), then the assets of this product must also be serialized. However, an asset can be an instance of a non-serialized product and still have a serial number.

Serialized assets are treated differently from non-serialized ones. For example, whenever serialized assets are shipped or received, Siebel Field Service expects the right number of assets with matching serial numbers.


 Siebel Field Service Guide 
 Published: 21 April 2003