Siebel eFinance Guide > Service Requests > Business Scenarios >

Application Administrator Changes a Company Name

A client notifies her bank that her company name is changing. The organization allows only Siebel administrators to make name changes in Siebel eFinance. The organization's policy states that the representative taking the request should submit a service request for a name change. In addition, the appropriate person may need to get permissions or signatures from the client's company to send to the Siebel administrator in order to confirm this change. The submitted service request is automatically sent to the Siebel administrator using a business service set up by the institution. The administrator then determines whether the name change is approved and updates either Siebel eFinance or another computer system that feeds data to Siebel eFinance.


 Siebel eFinance Guide 
 Published: 20 October 2003