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Specifying the Best Time to Call on a Contact

Using the Best Time to Call view, you can enter the best times to call on a contact based on a selected address. You can then query for contacts available during a specific time period.

To specify the best times to call on contacts

  1. Navigate to the Contacts screen.
  2. In the My Contacts list, select the contact.
  3. From the Show drop-down list, select Best Times to Call.
  4. Tap the Best Times to Call list to select it.
  5. On the toolbar, tap the New Record button.

    6. A new row appears in the Best Times to Call list.

  6. Complete the fields for the record, as described in the following table.

    7. Field
    Comments
    Address
    Indicates which contact address pertains to this best time to call information. Select the address from the Pick Location dialog box, and tap OK. The Pick Location dialog box displays all addresses associated with that contact.
    Start Day
    Indicates the day that the contact is available for a call at that address.
    Start Time
    Indicates the start time for the selected day that the contact is available for a call.
    End Time
    Indicates the end time for contact availability.
    Comments
    Text field for information about time period constraints and other relevant notes.


 Siebel ePharma Handheld Guide for Windows-Powered Devices 
 Published: 18 July 2003