Siebel eHospitality Guide > Using Siebel eHospitality Before Events > Specifying Order Details >

Storing Order Notes

Siebel eHospitality can store notes that are associated with a particular order. There are two kinds of notes: external notes are displayed on Banquet Event Order reports (BEOs), guest invoices, and accounting invoices; internal notes are displayed on BEOs and accounting invoices.

The following procedure describes how to store a note regarding an order.

To store a note regarding an order

  1. If you have not already done so, navigate to the Events screen, select the event for which you want to supply order details, click the Orders view tab, and then select the order for which you want to specify details.
  2. Click the hyperlink in the Order # field to display the Orders screen.
  3. Click the Notes view tab to display the Service Order form and the Notes list.
  4. In the Notes list, choose either Internal or External from the drop-down list.
  5. In the Notes list, click New, and then complete the fields; some fields are described in the following table.

    6. Field
    Comments
    Created By
    Automatically populated with the User ID of the person who creates the notes record.
    Note
    Allows you to enter notes of your choosing regarding the selected order.
    Sequence #
    Determines the order in which notes will appear in a BEO or invoice. Defaults to a value of 1.


 Siebel eHospitality Guide 
 Published: 18 April 2003