Siebel eInsurance Guide > Claims > End-User Procedures >

Managing Recovery Information

End users use the Recoveries view tab to track information regarding salvage and subrogation activities. Salvage occurs when the insurer takes ownership of the damaged property after the claim has been settled. Subrogration refers to sections of a property insurance or liability insurance policies that give the insurer the right to take legal action against the third party responsible for the loss.

To record salvage and subrogation details

  1. Navigate to the Claims screen.
  2. In the Claims list, select a claim.
  3. Click the Recoveries view tab.
  4. In the Recoveries list, add a record for each recovery item associated with the claim and complete the necessary fields.
  5. In the Recovery Analysis form, complete the necessary fields.

    6. Some fields are described in the following table.

    Field
    Comments
    Potential
    The first estimate of the property value.
    Total Recovery
    The actual property value.


 Siebel eInsurance Guide 
 Published: 04 June 2003