Siebel Reports Administration Guide > Installing the Siebel Reports Server for Microsoft Windows > Postinstallation Tasks for the Siebel Reports Server >

Synchronizing Reports Server Users

Synchronization is the process of creating accounts for Siebel users on Actuate e.Reporting Server and is required for users to run, schedule, and view reports in Reports Server views.

To synchronize Reports Server users

  1. Log into the Siebel eBusiness application as the Siebel Reports Administrator and from the application-level menu selects View > Site Map > Reports
    Server > User Administration.

    2. NOTE:  The recommendation is to synchronize users in smaller buckets, particularly when a large number of users is synchronized.

  2. With the first user highlighted, click Synchronize One.

    3. The Siebel Users window appears.

  3. Type the Reports Administrator user name and password.

    4. A confirmation message, stating that the user was successfully added to the Reports Server, appears in the Siebel Users window.

  4. For the remaining users, click Synchronize All.

    5. NOTE:  You will not see the Siebel Users login window again as long as you remain in the same view.

    After the users have been synchronized, a confirmation window appears, displaying the total number of new user accounts added to the Reports Server. This confirmation message may also include the number of users already found to exist on the Reports Server.

  5. If users are being synchronized in smaller buckets repeat Step 4.

NOTE:  If the database is refreshed, the Siebel Reports administrator should perform the user synchronization again to make sure that the Reports Server passwords for these users, which are stored in the Siebel Database, match what is stored in the Actuate e.Reporting Server.


 Siebel Reports Administration Guide 
 Published: 18 July 2003