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Account Summary Report
The report describes the relevant details pertaining to the account. It contains information about the account's historical and future revenue, satisfaction, organizational hierarchy, and service requests.
Order of Merit
The Order Of Merit graphic is determined in the Finish method of the ssOrderOfMeritHeader1 frame according to the following logic:
- If the Customer Satisfaction thermometer is above the target line, and the Pipeline thermometer is above the target line, then the arrow direction is up.
- If the Past Revenue thermometer is above the target line, and the Pipeline thermometer is below the target line, then the arrow direction is right.
- In all other cases, the arrow points down.
Past Revenue Thermometer
Table 31 shows the variables for use with the Past Revenue Thermometer.
Pipeline Thermometer
Table 32 shows the variables for use with the Pipeline Thermometer.
Customer Satisfaction Thermometer
Table 33 shows the variables for use with the Customer Satisfaction Thermometer.
Products Installed Graphic
The Products Installed graphic consists of controls generated dynamically in code overrides in the frmTimeLineAndHeader class. The OnRow method builds an array of unique install dates from the Install Date field of the Customer Product Business Component. The Finish method positions line and label controls along a time line based on the values in the array.
Two kinds of markers exist: year markers and install markers. Year markers are determined by iterating through the arrays, finding the oldest and newest install dates. The chart is scaled horizontally from these dates, and the individual install markers are placed proportionally.
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Siebel Reports Administration Guide Published: 18 July 2003 |