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Recalling Submitted Correspondence

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You can recall correspondence records that you have submitted, as long as the correspondence records have not been fulfilled. You can recall correspondence to modify it and resubmit it for fulfillment.

To recall correspondence

Navigate to the Correspondence screen.
In the Correspondence list, select the correspondence to recall.
Click the menu button, and then choose Recall.

The correspondence status reverts from Submitted to In Progress.

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