Siebel Universal Customer Master Applications Reference > Siebel UCM Applications Scenarios > Siebel Universal Customer Master Scenario 2 >

Siebel UCM Applications Deployment


In this scenario, the Siebel UCM Applications deployment shares one instance of the database with a Siebel eBusiness Application and integrates with back-office applications using Web Services interfaces. See Figure 2 for a model of this deployment.

Figure 2. Siebel UCM Applications Deployed with a Siebel eBusiness Application

Click for full size image

Alternatively, if Siebel UCM Applications work in a deployment that includes separate and multiple instances of Siebel eBusiness Applications, Siebel UCM Applications can act as the single source of customer profile information, and other applications can be configured to share this single profile data using real-time Web Services or other interfaces. See Figure 3 for a model of this deployment.

Figure 3. Siebel UCM Applications Deployed with a Multi-Siebel eBusiness Application Environment

Click for full size image


 Siebel Universal Customer Master Applications Reference
 Published: 18 April 2003