Upgrade Guide for Microsoft Windows > Upgrading the Siebel eBusiness Application >

Installing Siebel Tools on the Development Workstations

CAUTION:  This procedure only applies to development environment upgrades. If you are upgrading a production environment, skip to Upgrading Siebel Gateway and Siebel Servers.

The upgrade process requires the Siebel Tools application. If you do not have Siebel Tools, you need to contact Siebel technical support for assistance. Siebel Tools is required even if you have no customizations.

Release 7.x of Siebel Tools can only access a Release 7.x database. To access your Release 6.x database, use Release 6.x Siebel Tools.

To install Siebel Tools

  1. Remove all but one installation of the previous version of Siebel Tools from all development workstations.
    • Navigate to the Control Panel, and double-click Add/Remove Programs. Select all but one installation of the previous version of Siebel Tools, then click Add/Remove. Follow the instructions in the InstallShield wizard to uninstall the applications.

      CAUTION:  Keep a single installation of the previous version of Siebel Tools. You need this in order to rename repositories when you upgrade the development environment. Otherwise, you must reinstall the earlier version of Siebel Tools in order to perform the production upgrade.

  2. Install the new Siebel Tools Release 7.x software on all development workstations. For complete instructions on installing Siebel Tools, refer to Siebel Tools Reference.

    NOTE:  If you are uninstalling Siebel eBusiness Applications, Release 6.x.x on the Windows platform, you may experience a failure to uninstall that version due to a bug in InstallShield versions greater than Release 6.0.x.

    You might encounter this problem if, on trying to uninstall Siebel eBusiness Applications, you receive a message with the text: Setup failed to run installation.

    Refer to the chapter on uninstalling Siebel eBusiness Applications in Siebel Server Installation Guide for the operating system you are using for a procedure to prevent this error from occurring. You can also refer to Siebel SupportWeb (http://ebusiness.siebel.com/supportweb/).


 Upgrade Guide for Microsoft Windows
 Published: 20 October 2003