Siebel eMail Response Administration Guide >

Completing Typical Setup Tasks

Setting up Siebel eMail Response for your business will be easier if you plan your setup using Planning eMail Response Deployment before you use the setup procedures in this chapter.

NOTE:  Before implementing eMail Response, you must provide your users with adequate training.

Prerequisite tasks. Your organization needs to complete some configuration and installation tasks before setting up eMail Response. This section describes these tasks and tells you where you can find more information about them.

Basic setup instructions. This section provides step-by-step instructions for setting up eMail Response using information you gathered in Planning eMail Response Deployment.

If you purchased the Siebel Smart Answer add-on module, use Siebel Smart Answer Administration Guide to implement Smart Answer after completing this chapter.


 Siebel eMail Response Administration Guide 
 Published: 21 April 2003