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Siebel eService Administration Guide > Administering Siebel eService > Setting Up Asset Management >
Setting Up Product News
To allow users to view news about their registered products:
- Publish product news
- Link product news to products
To publish product news
- From the application-level menu, choose View > Site Map > Solution Administration > Solutions.
The Solutions list appears.
- In the Solutions list, click New.
- Complete the fields as needed. Some fields are described in the following table.
When you link a Product News record to a product, customers who have registered the product can view the product news record in Siebel eService.
To associate product news with products
- From the application-level menu, choose View > Site Map > Product Administration > Product Administration.
The Products list appears.
- In the Products list, select the product to be linked with product news.
- In the More Info view tab, select Product News from the Show drop-down list.
- In the Product News list, click New.
The Pick Product News dialog box appears.
- Select a product news record to link to the product and click OK.
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Siebel eService Administration Guide Published: 22 May 2003 |