Implementation Guide for Oracle Self-Service E-Billing > Customizing Oracle Self-Service E-Billing > Debugging Oracle Self-Service E-Billing >

Viewing log4j Log Files

Each application (Billing and Payment, Command Center, and Customer Service Representative) maintains log files.

You can configure the log4j.xml and log4j_cc.xml files for the log level.

Billing and Payment Application Log Files

The Billing and Payment application maintains multiple log files:

• hierarchy.log
• reporting.log
• umf.log
• ebilling.log

See the log4j.xml file in the EDX_HOME/config/ directory for details. In the path, EDX_HOME is the directory where you installed Oracle Self-Service E-Billing.

Command Center Application Log Files

The Command Center application maintains the following log files:

• log4j_eStatement.log
• log4j_scheduler.log

See the log4j_cc.xml file in the EDX_HOM/config/ directory for details.

Customer Service Representative Application Log Files

The CSR application maintains the log4j_csr.xml file in the EDX_HOME/config directory.