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Implementation Guide for Oracle Self-Service E-Billing
What's New in This Release
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Customizing Oracle Self-Service E-Billing
Overview of Oracle Self-Service E-Billing Architecture
About the Billing and Payment Application
About the Command Center Application
About the Customer Service Representative Application
Guidelines for Customizing Oracle Self-Service E-Billing
Customizing the User Interface Files
Customizing the Existing Look-and-Feel
Customizing Web Document Styles
Using Custom JSP Pages and Action Classes
Using Velocity Templates
About Customizing Reports
Changing the URL Prefix
Using Spring (XMA) Configuration Files
Using the OLTP Database
Using the OLAP Database
Data Dictionary
Repackaging EAR Files
Auditing Database Administration Activity
Localizing the User Interface
Debugging Oracle Self-Service E-Billing
Viewing log4j Log Files
Viewing Command Center Logs
Displaying SQL Statements
Accessing Oracle Self-Service E-Billing Javadoc
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Customizing User Management
Customizing User Management and Security
Customizing User Enrollment
Customizing End User and CSR User Passwords
Customizing the Administrator User Password
Customizing the CSR User Password Configuration
Customizing User Security Questions
Deactivating and Reactivating the Master Customer Service Representative Administrator User
Customizing Enrollment Validation
Customizing Account Lockout
Customizing Reactivate Account Lockout
Customizing Profile Management
About Deleting Users
Customizing Acegi Security
Customizing Acegi Configuration
Using or Simulating Single Sign-On
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Customizing Billing Statements
About Statement Presentment APIs
About Split Billing Rules Management APIs
About the OLAP.EDX_RPT_ETL_PLUG_RULE Table
About the OLAP.EDX_RPT_SPLIT_CATEGORY_TYPE Table
Transaction Dispute APIs
Unbilled Usage APIs
Contact APIs
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Using and Customizing Email Notifications
Configuring an Email Host and Other Messaging Properties
Customizing the Content of Email Notifications
Customizing the Default Display Patterns Used in Email Notifications
Email Notification Template Content (Business Edition)
Email Notification Template Content (Consumer Edition)
Adding a Custom Message Provider
About Email Notification Processing
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Using the Reporting Engine
Reporting Engine Features
Reporting Engine Architecture
Reporting Engine Object Model
Components Used by the Reporting Engine
Using the Report List Properties File
Configuring Batch Reporting
Reporting XML
Creating a PDF Template for Reporting
Integration with Struts and Tiles
Reporting API
Core Reporting Features
Sorting Feature of the Reporting Engine
Paging Feature of the Reporting Engine
Dynamic SQL
Internationalization and Localization of Reporting
Object Data Source
DSV Data Source
Drilldown and Breadcrumb Link
Customizing the Reporting Engine
Write Your Own Report XML
Customize the Report Template
Write Your Own Action Classes and ReportForm
Packaging
Hiding Report Columns and Manipulating IReport
Unlimited Paging
Reloading Report XML and Templates without Restarting the Server
Customizing Threshold Values for Batch Reporting
Customizing Charts
Configurable Chart Properties
Customizing the Statement Summary Chart
Reporting on User Audit Data
Reporting on System Administrator Audit Data
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About Payment Processing
About Check Processing
Adding a Check Account
Credit Reversals
Automated Clearing House (ACH)
About Credit Card Processing
Credit Card Payment Status
Credit Card Payment Transactions
Instant Credit Card Payments
Scheduled Credit Card Payments
Credit Reversals
User Options
Using PayPal Payflow Pro as a Payment Gateway
Address Verification Service
About Recurring Payments
Recurring Payment Transaction Cycle
Tables Affected by Recurring Payments
Example of Scheduling Amount Due and Before Due Date
Payment Job Status Monitoring
Payment Job Plug-In
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Customizing Payment
Architecture of Oracle Self-Service E-Billing Payment
About Recurring Payment Processing
About Payment Plug-Ins
Customizing Oracle Self-Service E-Billing Payment Template Files
Generating Accounts Receivables (A/R Files)
Customizing the Payment Amount Format
Configuring International Bank Routing
Packaging Oracle Self-Service E-Billing Payment Custom Code
Debugging Payment
About Job Plug-Ins
About Payment Auditing
Implementing Custom Oracle Self-Service E-Billing Payment Cartridges
Avoiding Paying a Bill More Than Once
Handling Multiple Payee ACH Accounts
Using Payment APIs
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Customizing the Customer Service Representative Application
CSR Integration and Impersonation APIs
CSR Capabilities
CSR Access (Impersonate User)
CSR Application
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Input File Specifications and Data Mapping
Preprocessor Tasks
Data File Loading Tasks
About ETL File Processing
File Format for Dimension Level Information
Statement Level File Format
Account Level File Format
Service Level File Format
Service Detail Level File Format
File Record and Table Mapping
Internationalization Support Settings
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