103 Voicemail and Fax Retrieval Service

The Voicemail and Fax Retrieval Service monitors the availability, performance, and usage of the Voicemail and Fax Service.

103.1 Activity Total

The Activity Total shows information about total retrieval calls for the last 5 minutes.

103.1.1 Total Retrieval Calls (last 5 minutes)

This metric displays information about the number of users performing the retrieval activity for the last five minutes across all the retrieval servers of the Voicemail and Fax service.

103.2 Response

The Response category checks and displays whether or not the Voicemail and Fax Retrieval Service is available. Its status is based on the status of all Voicemail and Fax Retrieval Services. The Voicemail and Fax Retrieval Service is available only when all these services are available.

103.2.1 Status

This metric shows whether or not the Voicemail and Fax Retrieval Service is available.

User Action

If the Status of Voicemail and Fax Retrieval Service is down, then check the results obtained by the Root Cause Analysis on the Voicemail and Fax Retrieval Service Home Page.