Oracle Business Intelligence Infrastructure Installation and Configuration Guide > Configuring Oracle BI Servers > Starting, Stopping, or Restarting Oracle BI Servers >

Starting or Restarting Oracle BI Servers

The method of starting Oracle BI servers depends on the operating system being used. See the topic appropriate for your deployment:

• Starting Oracle BI Servers Under Windows
• Starting Oracle BI Servers Under Linux

Starting Oracle BI Servers Under Windows

Starting Oracle BI servers under Windows involves starting the following Windows Services:

• Oracle BI Server
• Oracle BI Presentation Services
• Oracle BI Scheduler
• Oracle BI Java Host

NOTE:  Oracle Business Intelligence does not support more than one server instance on the same machine at one time.

To start the servers under Windows

1. Start the Oracle BI Server, which appears under Services.

   The Oracle BI Server takes up to a minute to start.

   NOTE:  In the Microsoft Windows environment, the Services Manager returns a false error that it is unable to start the server. This is a known Microsoft Services Manager issue, which causes the Services Manager to time out after five minutes. However, the Oracle BI Server is still starting, as you can see after you refresh the Services window.

   If the Oracle BI Server service fails to start, it logs an error in nqServer.log file in the Log directory.

2. Start the World Wide Web Publishing service.
3. In the ODBC Driver Manager, test that the DSN called AnalyticsWeb (of type Oracle BI Server) connects to the Oracle BI Server.

   Use the user name Administrator and the password Administrator (case-sensitive). This is default administrator credential for the demonstration repository, paint.rpd.

   NOTE:  Be sure to change the default password before migrating to production.

4. Start the Oracle BI Presentation Services. This may take several minutes.

Starting Oracle BI Servers Under Linux

Starting Oracle BI servers under Linux involves running shell scripts. The shell scripts are located in the folder OracleBI_HOME/OracleBI/setup.

To start the servers under Linux

• Execute the following scripts, supplying the stop or start parameter:
  • run-sa.sh { start | stop }
  • run-saw.sh { start | stop }
  • run-sch.sh { start | stop }
• For the Scheduler stop command, there are parameters in addition to stop:

  run-sch.sh -s <machine:port> -u <username> -p <password>

CAUTION:  if you do not use the run-sa.sh shell script to start the server, you must make certain that the variables are set.

Restarting the Oracle BI Server After a Database Crash

If an Oracle BI Server database crashes and is restarted, the users who were connected at the time of the drop will be unable to refresh or proceed, because the connection is lost.

• To fix this problem, log out and then log on again.

NOTE:  If you are using Oracle Containers for Java, the Java process in the OC4J component cannot be restarted automatically after you restart your computer. If the computer running Oracle BI is restarted, you must restart the OC4J process manually.