This book describes how to install and deploy AquaLogic Interaction SharePoint Console 1.1 MP1. It also provides instructions for upgrading to SharePoint Console 1.1 MP1 from earlier versions.
This guide has detailed instructions suitable for users with installation experience as well as users installing for the first time.
This guide is written for the user responsible for installing or upgrading SharePoint Console. This user must have strong knowledge of the platform operating system, database, web and application servers, and any other third-party software required for installation.
This guide includes the following chapters:
This book uses the following typographical conventions.
This section describes other documentation and resources provided by BEA.
The release notes provide information about new features, issues addressed, and known issues in the release.
They are available on edocs.bea.com/alui/ali/docs61 and on any physical media provided for delivering the application.
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It is available on edocs.bea.com/alui/ali/docs61.
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This guide is written for business analysts and system administrators. It describes how to plan your AquaLogic User Interaction deployment.
It is available on edocs.bea.com/alui/deployment/index.html.
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These resources are provided for developers on the BEA dev2dev site (dev2dev.bea.com). They describe how to build custom applications using AquaLogic User Interaction and how to customize AquaLogic User Interaction products and features.
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The ALUI and ALBPM Support Center is a comprehensive repository for technical information on ALUI and ALBPM products. From the Support Center, you can access products and documentation, search knowledge base articles, read the latest news and information, participate in a support community, get training, and find tools to meet most of your ALUI and ALBPM-related needs. The Support Center encompasses the following communities:
Submit online service requests, check the status of your requests, search the knowledge base, access documentation, and download maintenance packs and hotfixes.
Participate in user groups; view webinars, presentations, the CustomerConnection newsletter, and the Upcoming Events calendar.
Download product updates, maintenance packs, and patches; view the Product Interoperability matrix (supported third-party products and interoperability between products).
Download developer tools, view code samples, access technical articles, and participate in discussions.
Review the available education options, then choose courses by role and delivery method (Live Studio, Public Classroom Training, Remote Classroom, Private Training, or Self-Paced eLearning).
If you do not see the Support Center when you log in to http://support.plumtree.com, contact ALUISupport@bea.com or ALBPMSupport@bea.com for the appropriate access privileges.
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If you cannot resolve an issue using the above resources, BEA Technical Support is happy to assist. Our staff is available 24 hours a day, 7 days a week to handle all your technical support needs.
E-mail: ALUIsupport@bea.com
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