The following sections describe the documentation and customer-support resources available to BEA Tuxedo customers:
The BEA Tuxedo documentation is designed to provide you, the customer, with information at various levels about the BEA Tuxedo system. You may want to read all of the documentation or choose only those topics that will provide information for your immediate requirements.
The BEA Tuxedo documentation consists of the following components:
The online documentation is on the “e-docs” Product Documentation page at http://www.oracle.com/technology/documentation/index.html.
For a listing of the individual documents that are included in the online documentation, access the e-docs Product Documentation page, click “BEA Tuxedo 10.0” to display the BEA Tuxedo Online Documentation Home page, and then click “Site Map.”
The BEA Tuxedo software includes a set of GUI-based tools designed to help you build and administer your BEA Tuxedo client and server applications. The following table lists the context-sensitive help components provided with each BEA Tuxedo software GUI.
The BEA Tuxedo online documentation contains a comprehensive set of documents about the BEA Tuxedo system. This information is designed to help you:
The online documentation provides easy-to-access information in HTML format for viewing in your favorite Web browser.
|Note:||Microsoft Internet Explorer 6.0 or later is recommended.|
To view the online documentation, you need a Web browser that supports HTML 3.0 features, including tables and frames.
To begin viewing the Online Documentation Home page, access BEA Tuxedo on the e-docs Product Documentation page. From this page you can:
Each major topic area is displayed with its own table of contents so that you can see at-a-glance what each document contains.
Once you access the online documentation, you can quickly browse through all of the available information.
Select a topic in the table of contents or click “BEA Tuxedo Documentation” to return to the Home page.
The online documentation offers many options to access the documentation for the BEA Tuxedo system. The best way to use the documentation is to bring up the Home page in your browser and start exploring.
If you want a list of other resources and manuals that might be useful in understanding and working with the BEA Tuxedo system, click Site Map on the Home page, and then click Bibliography on the Site Map page.
The site map page lists all the documents in the online information set. The documents are grouped by categories such as Installation, Getting Started, Administration, and Programming.
To open a document, click the document name.
The PDF Files page lists all the documents that are available in Adobe Acrobat PDF format. The documents are group by categories such as Installation, Getting Started, Administration, and Programming.
To open a PDF file, click the document name. Once the PDF is displayed you also have the option of printing it.
The BEA Tuxedo online documentation includes a Java search applet, a platform-independent search tool, to assist in locating topics in the BEA Tuxedo online documentation. The search applet enables you to search for one or more keywords and returns a list of target HTML pages.
When using the search applet, keep these rules in mind:
To perform a search, follow these steps:
To help you find the information you need, the following table lists user tasks and the documentation appropriate to each.
BEA dev2dev Online is a support Web site for BEA customers. It contains unsupported code examples and tools which may assist you in developing applications for BEA software.
To access the unsupported code examples, follow these steps:
BEA provides a suite of consulting services that will enable you to quickly transform your business into an e-business. BEA consultants have the deep product knowledge and experience to design, develop, and implement solutions right the first time. And we provide full knowledge transfer to your team throughout your projects so your internal developers will become proficient faster.
BEA consulting solutions are designed to help you at any stage of your process, from gathering business requirements, to legacy and packaged application integration, to application development. BEA packaged consulting solutions can provide you with predefined consulting services to help you meet your time-to-market needs for your e-business.
For a description of the BEA Professional Services offerings and contact information, follow these steps:
BEA Education Services delivers integrated, client-driven education solutions that help ensure successful use of BEA products. In today’s competitive e-business driven market, there is also an increasing need for organizations to quickly and effectively acquire skills to adopt new technologies, such as the Java 2 Enterprise Edition (J2EE), that are driving the next generation of distributed enterprise applications. BEA Education Services offers training in these technologies, which are incorporated in the BEA WebLogic suite of products.
For more information on BEA Education Services offerings and contact information, visit the BEA Education Services Web page at http://www.bea.com/education.