Handling Alarms

Document Roadmap

Document Scope and Audience

Guide to this Document

Terminology

Handling Alarms

Interpreting alarms

Alarm numbering overview

2.2 Style (Legacy) Alarms

Protocol plug-in

Policy

SLEE

3.0 Style (Current) Alarms

Resolving 2.2 Style Alarms

103900/1100 SLEE charging: Charging data storage failed

103901/1101 SLEE charging: Charging service initialization failed

Description

103902/1102 SLEE charging: Charging table creation failed

104000/1600 SLEE EDR service: 2.2 Listener execution time exceeded

104001/1601 SLEE EDR service: 2.2 style EDR listener removed

104100/7001 SLEE statistics: Failed to store statistics data

102700/22000 Plug-in OSA access: OSA gateway authentication failed

102701/22001 Plug-in OSA access: OSA gateway service manager unreachable

102702/22002 Plug-in OSA access: OSA gateway unreachable

102703/22003 Plug-in OSA access: No mapping available

102704/22004 Plug-in OSA access: Internal error when handling event

102800/3002 Policy service: Parsing of service-specific rule file failed

102802/3005 Policy service: Request denied

102803/3006 Policy service: Runtime exception in policy rule

102804/3007 Service Provider Group SLA Added

102805/3008 Service Provider Group SLA Deleted

102806/3009 Service Provider Group SLA Updated

102807/3010 Application Group SLA Added

102808/3011 Policy service: Application Group SLA deleted

102810/3013 Policy service: Node SP SLA added

102811/3014 Policy service: Node SP SLA deleted

102812/3015 Policy service: Node SP SLA updated

102813/3016 Policy service: Node SLA added

102814/3017 Policy service: Node SLA deleted

102815/3018 Policy service: Node SLA updated when raised by Policy. Fail to find transaction number when raised by ESPA_messaging

102816/3019 Policy service: Application rules updated

102817/3020 Policy service: Node rules updated

102818/3021 Policy service: Service Provider rules updated

102819/302 Policy service: Application rules deleted

102820/3023 Policy service: Node rules deleted

102821/3024 Policy service: Service Provider rules deleted

102822/3025 Policy service: Service Provider/Application quota limit exceeded

102823/3026 Policy service: Service Provider/Application request limit exceeded

102824/3027 Policy service: Global/SP NODE request limit exceeded

102825/3028 Policy service: Global or SP node service contract is out of date

Resolving 3.0 and Higher Style Alarms

110000 Corba: Servant is already active

110001 Corba: Servant is not active

110002 Corba: Wrong policy

110003 Corba: Object is already active

110004 Corba: Object is not active

110005 Corba: Invalid policy

110006 Corba: Adapter already exists

110007 Corba: Generic CORBA exception

110008 Corba: Exception when handling POA

110100 JMX: NotCompliantMBeanException

110101 JMX: MalformedObjectNameException

110102 JMX: MBeanRegistrationException

110103 JMX: InstanceAlreadyExistsException

110104 JMX: InstanceNotFoundException

110105 JMX: Default management error

110500 Plugin Manager: Policy Denied exception in Plugin Manager

110501 Plugin Manager: A Plugin with the same ID is already registered

110502 Plugin Manager: There is no plugin available for this request

110503 Plugin Manager: There is no plugin corresponding to This ID

110504 Plugin Manager: Plugin Manager generic exception

110600 Plugin SMS SMPP: Too many destination addresses in request

110601 Plugin SMS SMPP: SMPP message send failure

110602 Plugin SMS SMPP: Unable to notify SMS reception

110603 Plugin SMS SMPP: No matching notification for received SMS

110604 Plugin SMS SMPP: Unable to notify delivery status

110605 Plugin SMS SMPP: Unable to retrieve the notification service

110606 Plugin SMS SMPP: Failed to send heartbeat to SMSC. Connection will be reestablished

110613 Plugin SMS SMPP: Partial failure of submit multi request

110614 Plugin SMS SMPP: Failed to start SMPP transmitter or receiver connection procedure

110615 Plugin SMS SMPP: Segments are missing from the message

110616 Plugin SMS SMPP: Failed to bind to SMSC

110617 Plugin SMS SMPP: Connections successfully established with SMSC

110618 Plugin SMS SMPP: Connection procedure ended without successful connection to SMSC

110680 Plugin SMS SMPP (Binary SMS): Too many segments

110700 Plugin SMS Parlay MMM: Start SMS notification failure

110701 Plugin SMS Parlay MMM: Stop SMS notification failure

110702 Plugin SMS Parlay MMM: No matching notification information found for MO SMS

110703 Plugin SMS Parlay MMM: Unable to assert the SMS notification service

110704 Plugin SMS Parlay MMM: Unable to destroy notification

110705 Plugin SMS Parlay MMM: No matching address plan found for address

110706 Plugin SMS Parlay MMM: Exception when decoding MO SMS

110800 SMS Plugin Common: Exception when publishing notification message

110900 Plugin Presence SIP: Failed to connect to WLSS. Connection will be reestablished

110901 Plugin Presence SIP: Failed to handle a SIP NOTIFY message

110902 Plugin Presence SIP: Failed to invoke client operation: notifySubscription. No retry will be made

110904 Plugin Presence SIP: Failed to invoke client operation: makeStatusChangedCallback. No retry will be made

110907 Plugin Presence SIP: Failed to invoke subscribePresence

110908 Plugin Presence SIP: Failed to invoke getUserPresence

110909 Plugin Presence SIP: Failed to invoke startPresenceNotification

110910 Plugin Presence SIP: Failed to invoke endPresenceNotification

110918 Plugin Presence SIP: Failed to start

110922 Plugin Presence SIP: Failed to perform OAM operation

111000 Budget Service: Configuration mismatch between sites

111001 Budget Service: Shutting down duplicate budget service master

111002 Budget Service: Budget master unreachable

111003 Budget Service: New budget master available for service

111004 Budget Service: One of the remote sites is unreachable

111006 Budget Service: There is a budget configuration mismatch between sites. Please look in the log file for more information

111100 Storage Service: Exception thrown during store database table entry expiration

111101 Storage Service: Failed to initialize the Storage Service

111102 Storage Service: Failed to initialize the cluster cache for the Storage Service

111103 Storage Service: Failed to perform one or more write behind operations for a Storage Service Store. The request change has been lost.

111104 Storage Service: Storage exception

111200 Plugin MLP: MLP Server available

111201 Plugin MLP: MLP Server unavailable

111202 Plugin MLP: Start failed

111203 Plugin MLP: Stop failed

111204 Plugin MLP: Activate failed

111205 Plugin MLP: Deactivate failed

111206 Plugin MLP: SendLocation request failed

111207 Plugin MLP: Notify application that Location Notification has ceased failed

111208 Plugin MLP: Notify application of a Location Error failed

111209 Plugin MLP: Notify application of a Location Notification failed

111700 Plugin MM7: Failed to send Multimedia Message

111701 Plugin MM7: Failed to get Multimedia Message Delivery Status

111702 Plugin MM7: Failed to poll received new Multimedia Messages

111703 Plugin MM7: Failed to get a Multimedia Message

111704 Plugin MM7: Failed to send MM7 Messages to network

111705 Plugin MM7: Failed to activate the MM7 Plugin

111706 Plugin MM7: Failed to deactivate the MM7 Plugin

111707 Plugin MM7: Failed to start the MM7 Plugin

111708 Plugin MM7: Failed to stop the MM7 Plugin

111709 Plugin MM7: Failed to notify message reception

111710 Plugin MM7: Failed to notify message delivery receipt

111711 Plugin MM7: Application is not available

111712 Plugin MM7: Recipient Number not found

111713 Plugin MM7: No matching MessageInfo found

111714 Plugin MM7: Unsupported address type

111715 Plugin MM7: Failed to start message notification

111716 Plugin MM7: Failed to stop message notification

111717 Plugin MM7: No application found for a mobile originated MMS

111718 Plugin MM7: MM7 Relay Server responded with an error code

113300 Subscriber-centric Policy: Quota limit exceeded for subscriber

118100 Heartbeat Service: Timer expiration ignored, as Heartbeater is sending pings

118101 Heartbeat Service: Heartbeat is alive. Set plugin status to active

118102 Heartbeat Service: Heartbeat failed. Set plugin status to inactive

119000 Plugin Third Party Call Parlay MPCC: Failed to start Third Party Call managed plugin

119001 Plugin Third Party Call Parlay MPCC: Failed to stop Third Party Call managed plugin

119002 Plugin Third Party Call Parlay MPCC: Failed to activate Third Party Call managed plugin

119003 Plugin Third Party Call Parlay MPCC: Failed to deactivate Third Party Call managed plugin

119004 Plugin Third Party Call Parlay MPCC: Failed to update call status upon receiving a callEnded event

119005 Plugin Third Party Call Parlay MPCC: Failed to update call status upon receiving a callLegEnded event

119006 Plugin Third Party Call Parlay MPCC: Failed to update call status upon receiving an eventReportRes event

119007 Plugin Third Party Call Parlay MPCC: Failed to update call status upon receiving a getInfoRes Event

119008 Plugin Third Party Call Parlay MPCC: Failed to update call status when receiving a getInfoRes event upon IpAppCallLeg interface

119009 Plugin Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.getInfoReq() on parlayGW

119010 Plugin Third Party Call Parlay MPCC: Failed to invoke IpCallLeg.continueProcessing on Parlay gateway

119011 Plugin Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.createAndRouteCallLeg on Parlay gateway

119012 Plugin Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCallControlManager.createCall on parlayGW

119013 Plugin Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.eventReportReq on Parlay gateway

119014 Plugin Third Party Call Parlay MPCC: Failed to invoke IpCallLeg.getInfoReq on Parlay gateway

119015 Plugin Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.release on the Parlay Gateway

119016 Plugin Third Party Call Parlay MPCC: Failed to invoke IpCallLeg.routeReq on the Parlay gateway

119017 Plugin Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.createCallLeg on the Parlay gateway

120100 Plugin Parlay X 3.0 Call Notification Parlay MPCC: Failed to start Call Notification managed plugin

120101 Plugin Parlay X 3.0 Call Notification Parlay MPCC: Failed to activate Call Notification managed plugin

120102 Plugin Parlay X 3.0 Call Notification Parlay MPCC: Failed to stop Call Notification managed plugin

120103 Plugin Parlay X 3.0 Call Notification Parlay MPCC: Failed to deactivate Call Notification managed plugin

120104 Plugin Parlay X 3.0 Call Notification Parlay MPCC: Failed to deliver notification to application

120105 Plugin Parlay X 3.0 Call Notification Parlay MPCC: Failed to deliver recorded message location to application

120106 Plugin Parlay X 3.0 Call Notification Parlay MPCC: Failed to deliver collected digits to application

120107 Plugin Parlay X 3.0 Call Notification Parlay MPCC: Failed to delete notification in the Parlay gateway

120108 Plugin Parlay X 3.0 Call Notification Parlay MPCC: Failed to create notification in the Parlay gateway

120109 Plugin Parlay X 3.0 Call Notification Parlay MPCC: Failed to set callback for call leg

120110 Plugin Parlay X 3.0 Call Notification Parlay MPCC: Failed to continue processing the call leg

120111 Plugin Parlay X 3.0 Call Notification Parlay MPCC: Failed to create a call leg

121000 Plugin Parlay X 3.0 Audio Call Parlay: Failed to start AudioCallManagedPlugin

121001 Plugin Parlay X 3.0 Audio Call Parlay: Failed to activate AudioCallManagedPlugin

121002 Plugin Parlay X 3.0 Audio Call Parlay: Failed to stop AudioCallManagedPlugin

121003 Plugin Parlay X 3.0 Audio Call Parlay: Failed to deactivate AudioCallManagedPlugin

121030 Plugin Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoRes

121031 Plugin Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoErr

121032 Plugin Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoAndCollectRes

121033 Plugin Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoAndCollectErr

121034 Plugin Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving attachMediaRes

121035 Plugin Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving attachMediaErr

121036 Plugin Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving detachMediaRes

121037 Plugin Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving detachMediaErr

121060 Plugin Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUIManager.createUICall on Parlay gateway

121061 Plugin Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUICall.sendInfoReq on Parlay gateway

121062 Plugin Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUICall.sendInfoAndCollectReq on Parlay gateway

121063 Plugin Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUICall.release on Parlay gateway

121064 Plugin Parlay X 3.0 Audio Call Parlay: Received IpAppUI.sendInfoErr call from Parlay gateway

121065 Plugin Parlay X 3.0 Audio Call Parlay: Received IpAppUI.sendInfoAndCollectErr call from Parlay gateway

121066 Plugin Parlay X 3.0 Audio Call Parlay: Received IpCallLeg.attachMediaErr call from Parlay gateway

121067 Plugin Parlay X 3.0 Audio Call Parlay: Received IpCallLeg.detachMediaErr call from Parlay gateway

130100 Plugin Subscriber Profile LDAP: Failed to start the Subscriber Profile managed plug-in

130101 Plugin Subscriber Profile LDAP: Failed to activate the Subscriber Profile managed plug-in

130102 Plugin Subscriber Profile LDAP: Failed to stop the Subscriber Profile managed plug-in

130103 Plugin Subscriber Profile LDAP: Failed to deactivate the Subscriber Profile managed plug-in

130104 Plugin Subscriber Profile LDAP: Method call “get” failed

130105 Plugin Subscriber Profile LDAP: Method call “getProfile” failed

131001 TPC INAP Plug-in: Failed to establish call

131002 TPC INAP Plug-in: Failed to get call information

131003 TPC INAP Plug-in: Failed to end call

131004 TPC INAP Plug-in: Failed to cancel call request

131005 TPC INAP Plug-in: Failed to initiate call attempt for first participant toward the network

131006 TPC INAP Plug-in: Failed to initiate call attempt for second participant toward the network

131007 TPC INAP Plug-in: Failed to continue call processing towards the network

131008 TPC INAP Plug-in: Failed to abruptly terminate an INAP dialog

131009 TPC INAP Plug-in: Failed to release a call

132100 EWS Push Message Plug-in: Failed to activate PushMessagePluginInstance

132103 EWS Push Message Plug-in: Failed to deactivate PushMessagePluginInstance

132104 EWS Push Message Plug-in: sendPushMessage method failed

132105 EWS Push Message Plug-in: sendResultNotificationMessage method failed

199900 Default: Default exception