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Siebel Applications Administration Guide > Configuring the Inbox > Universal Inbox Business Service Methods >

RouteInboxItem Method

This method deactivates existing Inbox item owners and creates new Inbox item owners for an Inbox item. This method is intended for use only by those upgrading from the 7.5.3 version of the Siebel application. For more information about this method, see Siebel Database Upgrade Guide.

Input Arguments

Table 52 lists the input arguments for this method for the property set.

Table 52. RouteInboxItem Method, Property Set
Property Name
Required
Comments

ItemWorkflowInstanceId

Yes

None.

Child Properties

Yes

Multiple children are allowed. See Table 53.

Table 53 lists the input arguments for this method for the child property set.

Table 53. RouteInboxItem Method, Child Property Set, Type of TaskOwnerInfo
Property Name
Required
Comments

TaskOwnerId

Yes

This property is the ID for the task owner.

TaskStatus

No

This property is the status for the task.

TaskPriority

No

This property is the priority for the task.
Output Arguments

Table 54 lists the output arguments for this method for property set.

Table 54. RouteInboxItem Method, Property Set, Type of ItemOutput
Property Name
Comments

InboxItemId

This property is the row ID of the newly-created Inbox item.

Child properties

Multiple children can be returned. See Table 55.

Table 55 lists the output arguments for this method for the child property set.

Table 55. RouteInboxItem Method, Child Property Set, Type of OwnerInfoOutput
Property Name
Comments

OwnerPartyId

This property is the party ID of the Inbox owner.

OwnerInfoId

This property is the information ID of the Inbox owner.
    
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