Siebel Automotive Guide > Managing Warranties > Managing Supplier Recovery Claims >
Creating a Supplier Recovery Claim
This topic describes how to create a supplier recovery claim. To create a supplier recovery claim
- Navigate to the Supplier Recovery Claims screen, then the Supplier Recovery Claims view.
- Click New.
- Enter the Supplier Name, or click the single select button in the Supplier Name field to choose from the Pick Account dialog box.
- Select None from the drop-down list in the Create From field.
NOTE: You can create supplier recovery claims from a warranty claim or work order. For information about creating a supplier recovery claim based on an existing warranty claim or work order, see Creating a Supplier Recovery Claim from a Warranty Claim or Creating a Supplier Recovery Claim from a Work Order.
- Drill down on the supplier recovery claim number.
- Click New in the Line Items view tab.
- Enter the causal part number, or click the single select button in the Causal Part number field to choose from the Pick Causal Part dialog box.
- Enter the supplier warranty policy number, or click the single select button in the Supplier Warranty Policy number field to choose from the Pick Supplier Policy dialog box.
- In the Parts Costs details form, click New.
- Enter the Part number, or click the single select button in the Part number field to choose from the Pick Causal Part dialog box.
- Define the recovery amount, and click Submit.
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