Siebel Automotive Guide > Managing Warranties > Managing Supplier Recovery Claims >

Creating a Supplier Recovery Claim from a Warranty Claim

This topic describes how to create a supplier recovery claim based on a warranty claim.

To create a supplier recovery claim from a warranty claim

1. Navigate to the Supplier Recovery Claims screen, then the Supplier Recovery Claims view.
2. Click New.
3. Enter the supplier name, or click the single select button in the Supplier Name field to choose from the Pick Account dialog box.
4. Select Warranty Claim from the drop-down list in the Create From field.
5. Drill down on the supplier recovery claim number.
6. Click New in the Line Items view tab.
7. Enter the warranty claim number, or click the single select button in the Warranty Claim number field to choose from the Pick Warranty Claim dialog box.

   NOTE:  The Causal Part number, Causal Part Name, Fault Code, Trouble Code, Operation Code, Condition, Cause, Repair, Part Invoice number, Part Installed Date, Part Installed Mileage, Approved Time, Approved Amount, Invoice number, Type and Description fields are filled in automatically based on the selected warranty claim.

8. Enter the supplier warranty policy number, or click the single select button in the Supplier Warranty Policy number field to choose from the Pick Supplier Policy dialog box.
9. Click Submit.