Siebel Dealer Administration Guide > Managing Warranty Claims > Process of Creating a Prewarranty Authorization >

Submitting a Prewarranty Authorization for Approval


After creating the prewarranty authorization, enter the line item details, and verify the entries, the prewarranty is ready to be submitted to the manufacturer for approval.

NOTE:  If the prewarranty authorization cannot be processed for approval against the validation and processing rules, the prewarranty authorization is routed to the appropriate reviewer for manual approval. Some claims by nature must always be approved manually, which include claims for which the claim type is good will and those for which the claim amount exceeds the predetermined dollar threshold.

This task is a step in Process of Creating a Prewarranty Authorization.

To submit a prewarranty authorization for approval

  1. Navigate to the Warranty Claims screen.
  2. Select PWA List, and then a PWA number.
  3. Verify the information that you entered for the prewarranty authorization.
  4. Click Submit.

    The status of the prewarranty authorization changes from draft to approval in progress.

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