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Examples That Use the Outbound Communications Manager Business Service

This topic includes the following topics:

• Using the Outbound Communications Manager with a Substitution
• Using the Outbound Communications Manager to Send an Email to the Owner of a Product Defect

You can configure Siebel CRM to use the Outbound Communications Manager business service to send notifications through fax or email, such as notifications to contacts or employees. For more information about methods and arguments, see Siebel CTI Administration Guide.