Siebel Business Process Framework: Task UI Guide > Creating Steps and Connectors >

Creating a Business Service Step

A business service step is a type of task UI step that calls a business service. The following items describe actions that some predefined business services perform:

• Notification. The Outbound Communication Server business service sends a notification to an employee or a contact.
• Assignment. Assignment Manager calls the Synchronous Assignment Manager Request business service to assign an object in a task UI.
• Server task. You can use one of the following business services to run a server task for a server component:
  • Synchronous Server Requests business service
  • Asynchronous Server Requests business service

For more information about business services, see the following items:

• Guidelines for Using a Business Service
• Siebel Business Process Framework: Workflow Guide

To create a business service step

1. Add a business service step to a task UI.

   For more information, see Adding a Step to a Task UI.

2. In the Business Service Name property, choose the name of the business service that this step calls.
3. In the Business Service Method property, choose the method that Siebel CRM uses to call the business service.

   The choices that Siebel Tools displays for this property depend on the business service that you define in Step 2.

4. Create input arguments and output arguments.

   For more information, see How the Type Field Affects Other Fields in the Multi Value Property Window.