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Siebel Chat Guide > Methods for Customizing Siebel Chat Process Flow and Interface Functionality > Methods for Customizing Siebel Chat Process Flow and Interface Functionality >

OpenViewEx

This method is used to obtain the chat screen pop-up according to the following input information: business component and view name. This method shows the record list, and it can be used to query more than one field besides the row ID. Table 33 shows the input arguments for OpenViewEx.
Table 33. OpenViewEx Method: Input Arguments
Input Argument
Description

ViewName

The name of the view to be populated. The view must be associated with the defined business component.

ViewBusObj

The view's business object name.

ViewBusComp

The view's business component name.

SearchMode

The value of this argument can be OFF, ON, or ALL.

  • If set to OFF, then the search center is never populated.
  • If set to ON, then the search center is populated when there is no query result according to the input ID.
  • If set to ALL, then the search center is always populated irrespective of whether the query result is empty or not.

QueryFields

The comma-separated list of field names, which you want to use to query the view business component. For each field, there is an input argument for the query value.

NonEmptyQueryFields

The comma-separated list of query field names for which the query value cannot be empty. If the query value for one of the fields is set to " ", then the query fails and no results are returned.
    
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