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Siebel Chat Guide > Methods for Customizing Siebel Chat Process Flow and Interface Functionality > Methods for Customizing Siebel Chat Process Flow and Interface Functionality > UpdateWithBCFieldThis method is used to update a field in the Chat Data map with the value in a business component field. The business component must be included in the business object component of the Chat Related Data business object. For the Service Request business component, there must be a link with Action. For other business components, there must be a link with Service Request. Table 44 shows the input arguments for UpdateWithBCField. Table 45 shows the output arguments for UpdateWithBCField.
ExampleIf you want to update ChatDisplayName in the Chat Data map with the Service Request Business Component Account field for all chats, then the Service Request Business Component must be included in the business object component in the Chat Related Data Business Object, and it must be linked with Action. The input is as follows: |
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