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Specific ActiveX Controls Distributed with Siebel Chat

Table 15 lists the ActiveX controls that are distributed and used with Siebel Chat. Control names reflect the names of the files that are created in the Downloaded Program Files directory when each control is deployed.

Table 15. Siebel Chat-Specific ActiveX Controls
ActiveX Control Name
Function

SiebelAx_ChatUI_<<version>>.dll

Provides the user interface for chat (including chat tabs, chat dashboard, and chat transcript and message input areas) and is the control through which all chat interactions are processed.

It receives and processes the events passed from the communications toolbar to render the current state for all active chat interactions to the agent.
    
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