Bookshelf Home | Contents | Index | PDF |
Siebel Chat Guide > Managing Siebel Chat > Process of Setting Up Oracle Contact On Demand Supervision Manager > Unsupported Oracle Contact On Demand Supervision Manager FeaturesThe following features of Oracle Contact On Demand Supervision Manager are not supported by Siebel Chat:
NOTE: When a chat session is released, you can access the chat transcript which is attached to the activity record (in Siebel Call Center). For more information about accessing chat transcripts and attachments, see Reviewing Inbound Siebel Chat Activities. |
Siebel Chat Guide | Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |