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Generating Credit, Fraud, and Usage Information in Siebel Communications

Siebel Communications contains a view for administrators that simulates an external billing application. From that view, you can create credit, fraud, and usage details for a billing account. End users do not have access to the view.

CAUTION:  Siebel Communications billing administration views are part of the Billing Management option. Exclusively for testing purposes, these views are used to simulate an external billing application and therefore must not be used in a production environment. For this reason, they are not part of release documentation.

To generate credit, fraud, and usage information

1. Navigate to the Billing Data Administration screen, then the Billing view.
2. In the Billing Accounts list, drill down on the name of the account.
3. Click the Credit Alerts, Fraud Alerts, or Usage Detail view tabs.
4. In the appropriate list, add a record, and complete the necessary fields.