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Setting Up the Invoice Image Feature in Siebel Communications


End users can request the image of a customer's bill from the external billing application, if that feature has been set up by the administrator. The image is returned in HTML format and is not stored within the Siebel application.

To set up the invoice image feature

  1. Navigate to the Administration - Integration screen, then the WI Symbolic URL List view.
  2. In the Host Administration list, add a record, and complete the necessary fields.

    Some fields are described in the following table.

    Field
    Comments

    Name

    Type the name of your invoice host. This field is an identifier for the virtual name.

    Virtual Name

    Type the name of your invoice host.

  3. From the Show drop-down list, choose Symbolic URL Administration.
  4. In the Symbolic URL list, select the record with a value of BillStatement in the Name field.

    NOTE:  BillStatement is the name of the control defined in Siebel Tools. For more information, see Using Siebel Tools.

  5. In the BillStatement record, complete the fields in the following table.
    Field
    Comments

    URL

    Type the URL in which the bill image appears.

    Host Name

    Select the name of the invoice host that you enter in Step 2.

    Fixup Name

    Select the fix up name. A value of InsideApplet displays the image within the current applet. A value of OutsideApplication displays the image in a new pop-up window.

  6. Restart the application.

    The image now points to the specified URL.

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