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Siebel Deployment Planning Guide > High Availability Deployment Planning >
Recommended High Availability Techniques for Specific Services
The three supported high availability techniques are server clustering, load balancing, and resilient processing. Table 8 lists the recommended high availability technique for specific Siebel Enterprise deployment services:
- Preferred. Indicates that more than one high availability technique is supported for this function, but this is the preferred technique to use wherever possible.
- Supported. Indicates a high availability technique is supported for this function. You can use this technique if local conditions prevent using the preferred technique.
- N/A. The high availability technique in this column is not applicable for this component.
Table 8. High Availability Support Matrix for Siebel Components
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Siebel Gateway Name Server database (siebns.dat) |
Preferred |
N/A |
N/A |
Application Object Managers |
Supported |
Preferred |
N/A |
Communications Session Manager |
Supported |
N/A |
Preferred |
Siebel Configurator |
Supported |
Preferred. Uses its own load balancing method |
N/A |
Siebel Document Server |
Supported |
N/A |
Preferred |
Siebel Pricer |
Supported |
N/A |
Preferred |
Siebel EAI (adapters and connectors) |
Supported |
Preferred, whenever possible |
Supported |
EAI Object Manager |
Supported |
Preferred |
N/A |
Field Service (non-Application Object Manager components such as Appointment Booking System and Scheduling) |
Supported |
N/A |
Preferred |
File System Manager |
Supported |
N/A |
Preferred |
Interactive Assignment |
Supported |
N/A |
Preferred |
MQ Series Receiver |
Preferred |
N/A |
N/A |
Replication Agent |
Preferred |
N/A |
N/A |
SAP BAPI Integration |
Preferred |
N/A |
N/A |
SAP IDOC Receiver |
Preferred |
N/A |
N/A |
SAP IDOC Receiver for MQ |
Preferred |
N/A |
N/A |
Siebel File System |
Supported |
N/A |
N/A |
Siebel Marketing |
Supported |
N/A |
Preferred |
Siebel Remote |
Preferred |
N/A |
N/A |
Workflow Monitor Agent |
Preferred |
N/A |
N/A |
Workflow Process Manager |
Supported |
N/A |
Preferred |
Additional Information
Document Server clustering is supported where Microsoft Office has been installed on all clustered nodes. This approach can be particularly helpful in smaller deployments. There are many different types of Siebel EAI deployments and providing a single, standardized recommendation is not practical. For help determining the best approach for your deployment, contact your Oracle sales representative for Oracle Advanced Customer Services to request assistance from Oracle's Application Expert Services.
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