Siebel Field Service Guide > Agreements and Entitlements > Process of Administering Entitlements >

Associating Entitlement Templates with Products


You associate entitlement templates with products in the Service Information view.

This task is a step in Process of Administering Entitlements.

To associate an entitlement template with a product

  1. Navigate to the Administration - Product screen, then the Products view.
  2. Select a product record, and click the Service Information view tab.
  3. On the link bar, click Entitlements.
  4. Create a new entitlement record, and complete the fields as appropriate.

    Some fields are described in the following table.

    Field
    Comments

    Name

    Select an entitlement template.

    Agree Line Item Products

    Select this check box to indicate all products from the agreement line item are copied to an automatically generated entitlement that users create by clicking the Auto Entitlement button.

    Entitlement Template Products

    Select this check box to indicate all products associated with the entitlement template are copied to an automatically generated entitlement that users create by clicking the Auto Entitlement button.

    All Contract Line Prod Flag

    Select this check box to indicate the products from all agreement line items are copied to an automatically generated entitlement that users create by clicking the Auto Entitlement button.

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