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Scheduling Appointments with Bound Jobs

To comply with customer requests, you can book multiple appointments that have interdependent activities in Oracle Real-Time Scheduler 2.1.

The customer service representative must first create a parent activity and click Book Appointment. Oracle Real-Time Scheduler 2.1 returns appointment slots that the representative can select. Oracle recommends selecting one of the earliest appointments to ensure that all child activities are scheduled. Next, the customer service representative creates child activities and assigns the parent activity id to the child activities. The customer service representative must also define the minimum and maximum offset times in the activity. These fields define the minimum and maximum time between the start of the predecessor and start of this activity. Oracle Real-Time Scheduler 2.1 optimally schedules the child activities by using parent-child relationship and minimum and maximum offset time.

Finally, the customer service representative clicks Book Appointment. No time slots are returned for child activities. To get the latest status of appointments from Oracle Real-Time Scheduler 2.1, the customer service representative can Refresh the activity.

NOTE:  To reschedule, update, or cancel appointments with bound jobs, all activities must be rescheduled, updated, or canceled.