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User Interface Elements for Activity Schedule Detail View


Some fields and other user interface features for this integration are included in the Activity Schedule Detail view, or developers can add these interface elements to this view and other views. Some of these fields are available only in business components. When these fields apply to your company's requirements, developers can display the fields in the application user interface and populate field values.

The user interface elements for this integration include the following items:

  • Zone. An MVG (multivalue group) with a default value that is the name of the service region. (This field is only available in the business component.)
  • Time Zone. The time zone of the service region. This time zone must also be the time zone of the specified account address. Values sent to Oracle Real-Time Scheduler 1.0 must represent UTC (Universal Time Coordinated) offsets, such as UTC - 8 for Pacific Standard Time. (This field is only available in the business component.)
  • Slot Group. The group of slots. For more information about slots, see the documentation for Oracle Real-Time Scheduler 1.0 in About Documentation for Oracle Real-Time Scheduler 1.0.
  • Account Address Pick Applet. A MVG applet that includes the Latitude and Longitude fields. Oracle Real-Time Scheduler 1.0 has geocode requirements. For more information about addresses, see Administering Addresses.
  • Late Cost. The relative cost of arriving late. The default value is 1. (This field is only available in the business component.)
  • Capacity Type. An LOV (List of Values) that defines the type of capacity a stop consumes. If you specify None, then the capacity type does not match that of any other stop or shift. The default value is Null. (This field is only available in the business component.)
  • Shift Promotion Multiplier. The multiplier by which the shift-promotion cost for the stop can increase or decrease. The default value is 1. (This field is only available in the business component.)
  • Job Value. The value of the job. The default value is 1. (This field is only available in the business component.)
  • Error Reason. The reason for the error. If a job is disabled in Oracle Real-Time Scheduler 1.0, then the error reason is populated in this field. This field maps to the Warn Text field for a stop in Oracle Real-Time Scheduler 1.0.
  • Latitude and Longitude. The geocode coordinates. Oracle Real-Time Scheduler 1.0 has geocode requirements. For more information about addresses, see Administering Addresses.
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