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Enabling Component Groups for Store-and-Forward Messaging

The following procedure describes how to enable the component groups that are required for Store-and-Forward Messaging, using an administrative view in a Siebel Application. If you wish, you can enable the required component groups from the Server Manager, instead.

To enable component groups for Store-and-Forward Messaging

1. Log into a Siebel Web Client application as the System Administrator.
2. Navigate to Administration - Server Configuration > Enterprises > Component Groups.
3. On the Component Groups view tab, query for each of the component groups listed in the following table and click Enable.

   Component Group	Comments
   Enterprise Application Integration (EAI)	Used for Store-and-Forward Messaging server components such as SMQReceiver. Enable the entire component group.
   Field Service Object Manager or Field Service	Used to enable Siebel Field Service related features For deployment of Store-and Forward Messaging, only the Field Service Object Manager component is needed from the Field Service component group, but you can enable the entire group if you wish.
   Handheld Synchronization	Used for Siebel Handheld applications.
   Call Center Object Manager or Siebel Call Center	Used to enable Siebel Call Center-related features. For deployment of Store-and-Forward Messaging, only the Call Center Object Manager component is needed from the Siebel Call Center component group, but you can enable the entire group if you wish.
   Sales Object Manager or Siebel Sales	Used to enable Siebel Sales-related features. For deployment of Store-and-Forward Messaging, only the Sales Object Manager component is needed from the Siebel Sales component group, but you can enable the entire group if you wish.
   Workflow Management	Used for Store-and-Forward Messaging workflows.

   NOTE:  If you are configuring a Siebel Industry application (such as Siebel Pharma Handheld) to use Store-and-Forward Messaging, you must enable the HandheldsyncSIS component group as well.

4. Click the Synchronize tab and click Synchronize.
5. Stop the Siebel Server, and then stop the Siebel Gateway Server.
6. Restart the Siebel Gateway Server, then restart the Siebel Server.