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Adding Responsibilities for Store-and-Forward Messaging


The responsibilities listed in Table 6 are related to Store-and-Forward Messaging system administrator or users.

Table 6. Responsibilities for Store-and-Forward Messaging
Responsibility
Comments

Field Engineer - Handheld

Allows access to the Service Handheld application views.

NOTE:  You must add this responsibility to both the System Administrator (SADMIN) and the users of the Siebel Service Handheld application.

Field Technician - Handheld

Allows access to the Service Handheld application views.

NOTE:  You must add this responsibility to both the System Administrator (SADMIN) and the users of the Siebel Service Handheld application.

SMQ User

Allows access to the Store-and-Forward Messaging administration views and certain Siebel Handheld administration views.

NOTE:  It is important to verify that all Store-and-Forward Messaging administrators have the SMQ User responsibility.

Associate these responsibilities with your end users, as needed, along with appropriate values for Organization and Service Region. For information about how to set up responsibilities, see Siebel Security Guide.

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