Bookshelf v8.1/8.2: About Siebel Mobile Products

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About Siebel Mobile Products

Several mobile applications are included in Oracle's Siebel product line. Each serves a different purpose and runs on different devices. Often, these applications complement each other. The mobile applications are as follows:

Siebel Mobile Web Client and Siebel Remote. A full-function disconnected client and supporting server-side software, respectively. These applications provide intelligent transaction routing, data synchronization, and Store-and-Forward Messaging capabilities.

Siebel Handheld. A full-function disconnected client with data filtering, data synchronization, and Store-and-Forward Messaging capabilities.

Siebel Wireless. Siebel applications delivered to client browsers that connect to a Siebel Server through a wireless network.

Figure 1 illustrates the hardware platforms on which these products run.

NOTE: In Figure 1, the term form factors refers to the general capabilities, screen shapes, and sizes of the various devices shown in the illustration.

Figure 1. Siebel Mobile Product Platforms

Table 2 describes the Siebel mobile products' software components and supported hardware devices.

Table 2. Siebel Mobile Product Components and Supported Devices
Product Group	Server Components	Client Component	Supported Client Devices
Siebel Remote	Siebel Remote Store-and-Forward Messaging	Siebel Mobile Web Client	Desktop PCs Laptop PCs Tablet PCs
Siebel Handheld	Handheld Synchronization Object Manager Store-and-Forward Messaging	Siebel Handheld Client	Windows-based Mobile Devices
Siebel Wireless	Wireless Object Manager	Client Browser	Any mobile device running a supported client browser, including wireless devices and handheld devices

Table 3 describes the Siebel mobile products' supported Siebel applications and reference sources on your Siebel Bookshelf for information about these products.

Table 3. Siebel Mobile Product Supported Applications and References
Product Group	Supported Applications	Reference Sources
Siebel Remote	Almost all Siebel Business Applications and Siebel Industry Applications (Provides the same look and feel as those applications.)	Siebel Remote and Replication Manager Administration Guide Siebel Store-and-Forward Messaging Guide for Mobile Web Client
Siebel Handheld	Siebel Sales Siebel Field Service Siebel Consumer Goods Siebel eMedical Siebel ePharma	Siebel Sales Handheld Guide Siebel Service Handheld Guide Siebel Consumer Goods Handheld Guide Siebel Medical Handheld Guide Siebel Pharma Handheld Guide Siebel Store-and-Forward Messaging Guide for Handheld
Siebel Wireless	Siebel Sales Siebel Field Service Siebel Partner Relationship Management Siebel Self-Service Applications	Siebel Wireless Administration Guide

Figure 2 shows the synchronization infrastructure used by Siebel Handheld Clients and Siebel Mobile Web Clients.

Figure 2. Synchronization Infrastructure for Siebel HandHeld Client and Siebel Mobile Web Client.

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